Return & Exchange Policy

Order Cancellation before Shipment:
If you need to cancel your order before Shipment, you must cancel within 24 hours to receive a full refund. Please get in touch with support@sf-hunting.com for a full refund. Your refund will be processed to the original method of payment within 1-3 business days. If you still have questionsplease contact our customer service at support@sf-hunting.com.

Order Cancellation After Shipment:
If the order was shipped out and the package has been recalled, you will receive a full refund. The amount will be credited back to your original payment within 3-7 business days.

If the package has failed to recall,  Please get in touch with support@sf-hunting.com right away. We will refund you in full.

Items damaged or defective during shipping:
please reject the delivery immediately and get in touch with us at support@sf-hunting.com. Please take some images or videos of the defective product and email us the images or videos.We will send a replacement or full refund after check it.We will resend the product or refund you within 3 working days.

Item(s) Not Received：
If you don’t receive your package after we ship your order in 40 days, please email us at support@sf-hunting.com with the order number as well as the tracking number, so that we can check it with our local shipping company.We will refund you in full.

Received full item return policy：
If you ordered a wrong item or just don't like the item, you will be responsible for all return shipping charges. Please return the package within thirty (30) days of the delivery date, and email us your return tracking number. All returned items must be in new and unused condition, with all original tags and labels attached. We will refund your original order amount in seven (7) business days after we receive your returned package.

If the item arrives damaged or defective, we will pay all return shipping charges. Please return the package within thirty (30) days of the delivery date, and email us your return tracking number and billing receipt for the refund of return shipping cost. We will refund your original order amount and return shipping cost in seven (7) business days after we receive your return package. The return shipping cost will be refunded through the same payment method of your order.

We strongly recommend that you use a track-able method to mail your return for convenience.

You can not return any items after thirty (30) days of the delivery date.

Product return address：

Name : Henan Aiqixiang Network Technology Co., Ltd.
Address : Shop No. 1, South, 1st Floor, Building 3, Yuhua Ninth City, No. 21 Sanquan Road, Huiji District,
Postal Code : 450000
State Or Region : Henan Province
City : Zhengzhou City
Country : China
Tel.: +86-189-3739-6159
Email : support@sf-hunting.com